fire on metal

Terms and Conditions
Effective Date: 04/08/2025

Welcome to B&C BBQ & BURGERS (“we,” “our,” or “us”). By accessing or using our website bncbbq.com, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our site.

1. Use of the Site

You agree to use this website only for lawful purposes. You may not use the site:

  • For any fraudulent or illegal activity

  • To violate any local, national, or international law

  • To transmit or distribute viruses, spam, or harmful content

We reserve the right to restrict access to our website or terminate accounts if we believe you have violated these terms.

2. Products and Services

All products (including but not limited to sauces, rubs, merch, event tickets, and catering services) listed are subject to availability. We reserve the right to:

  • Modify or discontinue products without notice

  • Set limits on quantities per customer

  • Refuse service or cancel orders at our discretion

3. Pricing and Payment

All prices are listed in NZD and are subject to change without notice. We use secure third-party payment processors. By making a purchase, you agree to:

  • Provide accurate payment information

  • Authorize us to charge your chosen payment method

We are not responsible for payment processing errors or fees charged by your financial institution.

4. Pick up only

We do not currently offer delivery service.

5. Returns and Refunds

We want you to be satisfied with your purchase. If you're not happy with a product, please review our Return Policy . Perishable goods (e.g., sauces, meats) are typically non-refundable unless damaged or defective.

6. Intellectual Property

All content on this website—including text, images, logos, recipes, videos, and product descriptions—is the property of bncbbq.com or its content suppliers and protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any content without our written permission.

7. User Content

If you submit reviews, photos, or other content (“User Content”), you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute your content in connection with our website and marketing efforts.

You agree not to post anything:

  • False, misleading, or offensive

  • Infringing on third-party rights

  • Containing malware or harmful code

8. Limitation of Liability

To the maximum extent permitted by law, bncbbq.com is not liable for:

  • Any direct, indirect, incidental, or consequential damages

  • Loss of data, profits, or business

  • Injuries or allergic reactions caused by our products (please read ingredients carefully)

Use our products at your own risk.

9. Indemnification

You agree to indemnify and hold harmless bncbbq.com, its owners, employees, and affiliates from any claims, losses, or damages resulting from your violation of these terms or misuse of the site.

10. Changes to Terms

We may update these Terms and Conditions at any time. Changes take effect immediately upon posting. It is your responsibility to review these terms regularly.

11. Contact Us

If you have any questions about these Terms and Conditions, you can reach us at:

bncbbq.com
Email: bbq@bncbbq.com
Phone: 020 4065 4314
Mailing Address: 5 Whakahoki Road. Flatbush 2019